Privacy Policy & Terms and Conditions

READ THROUGH THE END

 

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users & customers.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users & customers; in other words, where we determine the purposes and means of the processing of that personal data.

1.3 We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

1.5 In this policy, “we”, “us” and “our” refer to The Biz Heroes.

 

2. Credit

(This template legal document was produced and published by SEQ Legal LLP)

 

3. How we use your personal data

3.1 In Section 3 we have set out:

(a) the general categories of personal data that we may process;

(b) [in the case of personal data that we did not obtain directly from you, the source and specific categories of that data];

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

3.2 We may process data about your use of our website and services (“usage data“). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services. 

3.3 We may process your account data (“account data“). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.4 We may process your information included in your personal profile on our website (“profile data“). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.5 We may process your personal data that are provided in the course of the use of our services (“service data“). The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.6 We may process information that you post for publication on our website or through our services (“publication data“). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

3.7 We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent. 

3.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data“). The customer relationship data may include [your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

3.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data“). The transaction data may include [your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business. 

3.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data“). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. 

3.11 We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users. 

3.12 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.13  In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

3.14  Please do not supply any other person’s personal data to us, unless we prompt you to do so.

3.15 In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or] in order to protect your vital interests or the vital interests of another natural person.

3.16 Please do not supply any other person’s personal data to us, unless we prompt you to do so.

 

4. Providing your personal data to others

4.1    We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4.2    We may disclose that same data to our suppliers or subcontractors.

4.3    Financial transactions relating to our website and services are handled by our payment services providers, PayPal and Stripe. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4.4    We may disclose your enquiry data to one or more of those selected third party suppliers of goods and services identified on our website for the purpose of enabling them to contact you so that they can offer, market and sell to you relevant goods and/or services. Each such third party will act as a data controller in relation to the enquiry data that we supply to it; and upon contacting you, each such third party will supply to you a copy of its own privacy policy, which will govern that third party’s use of your personal data.

4.5    In addition to the specific disclosures of personal data set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

 

5. International transfers of your personal data

5.1    In this Section 5, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

5.2    We have no physical offices, but we do business with clients from all over the world. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from here.

5.3 The hosting facilities for our website are situated in Amsterdam. The European Commission has made an “adequacy decision” with respect to the data protection laws of each of these countries. Transfers to each of these countries will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission. 

5.4 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and deleting personal data

6.1    This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

6.2    Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3    Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

7. Amendments

7.1 We may update this policy from time to time by publishing a new version on our website.

7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

7.3 We may OR may not will notify you of changes to this policy, it’s your responsibility to check back. 

 

8. Your rights

8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

8.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by visiting this link when logged into our website.

8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

8.5    In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

8.6    In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

8.7    You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

8.8    You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

8.9    You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

8.10  To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,

and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

8.13 You may exercise any of your rights in relation to your personal data by written notice to us. 

 

9. About cookies

9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

10. Cookies that we use

10.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: [identify cookies])]];

(b) status – we use cookies to help us to determine if you are logged into our website.

(c)  personalization – we use cookies [to store information about your preferences and to personalise the website for you.

(d)  security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally

(e)  advertising – we use cookies to help us to display advertisements that will be relevant to you

(f)  analysis – we use cookies to help us to analyse the use and performance of our website and services

(g) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally

 

11. Cookies used by our service providers

11.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

11.3  We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

11.4 We use Hotjar to monitor the functionalities of our websites. This service uses cookies to enhance our website’s functions. You can view the privacy policy of this service provider at https://www.hotjar.com/legal/policies/privacy/

And the relevant cookies information https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies

 

12. Managing cookies

12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

12.2 Blocking all cookies will have a negative impact upon the usability of many websites.

12.3 If you block cookies, you will not be able to use all the features on our website.

 

13. Our details

13.1 This website is owned and operated by Dahmen Consulting OÜ

13.2 We are registered in Estonia under registration number i s14943123, and our registered office is at Aadress on Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141. 

13.3 Our principal place of business is online. 

13.4 You can contact us:

at contact at thebizheroes.com

 

Terms & Conditions

Through ticking the box on check-out you agreed to the following terms & conditions

Definitions

In these Membership Terms:

  • “Member”: an individual who has been accepted as a member of The Biz Heroes Community and has started submitting monthly / yearly payments.
  • “Dahmen Consulting OÜ”: the owner of the membership site and the company with the right to seek legal action if a member breaches any of the Terms and Conditions.
  • “Us”: Dahmen Consulting OÜ and the other individuals working for the company inside The Biz Heroes

 

Membership Obligations

  1. When you apply to join The Biz Heroes, you’re not automatically accepted, even though you are required to pay the membership fee. In the case of rejection, your membership fee will be fully refunded. In the case of acceptance, your payment will go through.
  2. If you decide to cancel your Minimal monthly membership, you need to do so with a written notice sent to [email protected] minimum 7 days before your next payment date. Cancelling your membership from your account does not mean you will stop being charged. We will cancel your membership on the date when your next recurring payment would have been made and revoke your access from the membership area and Facebook group.
  3. We have a 14-day money-back guarantee, afterwards, no refunds can be given on membership fees that have already been paid – whether they have been paid monthly or yearly.
  4. You get to keep all digital bonuses (excluding consultation sessions) regardless of when you cancel your membership.

 

Rules of Conduct

  1. Members shall at all times act with integrity and avoid conflicts of interest and avoid any actions or situations that are inconsistent with the Terms and Conditions are written on this page.
  2. Members shall at all times be mindful of their attitude and behaviour towards other members. Discrimination, insults and violent behaviour of any kind will not be tolerated and will result in termination of the membership.

 

Rules of Use and Intellectual Property Rights

  1. Our Membership Area consists of a variety of video trainings, PDFs and recordings. By entering the area through your paid membership, you agree that all the content inside is solely meant for your personal use and you do not have any rights to download it, share it, transfer it or reproduce it unless you have written consent of Dahmen Consulting OÜ. This includes all content from the Facebook group (The Biz Heroes with Tina Dahmen) and the membership site (www.thebizhereos.com).
  2. We do not accept content that is likely to offend our members or viewers of any live videos and, therefore, we reserve our right to remove it.
  3. You are responsible for each and every access or use of the membership site that occurs in conjunction with the use of your username and password.
  4. Use of your username and password is conclusive evidence that you have accessed the Membership area of the sites.
  5. You must keep your username and password confidential.
  6. You must not allow any third party to access the site using your username and password and take advantage of the site on your behalf by viewing any of the content.

 

Application process

  1. Submitting an application to become a member does not guarantee you an acceptance. We have certain criteria that you need to meet in order to be accepted, which a team of multiple people decides on, led by Tina Dahmen.
  2. If accepted, your access to the membership site will be granted as soon as you receive your acceptance email. Access to the Facebook group will be given over the next 2-4 days.

 

Payments

  1. Payments can be made via Stripe and will continue to occur on a monthly basis unless you choose to submit a payment for the full year.
  2. Should there be an issue with your payments and you are unable to make them, we reserve the right to suspend your access to all of the membership resources until you have submitted all outstanding fees. Not being able to pay outstanding monthly fees prior to the end of your commitment does not mean you can simply stop paying. The membership fees will be cleared in a timeframe agreed upon by you and Tina Dahmen, until you cover all the necessary payments. After this is done, it will be agreed by the same parties whether you can keep your membership or not. Interest may occur for late payments.
  3. Your membership fee will remain the same throughout your membership unless you decide to upgrade it to another membership plan. We do not reserve the right to change it without your written permission.

 

Indemnity

  1. If a member is found to be negligible of any of the terms and conditions and membership rules, he/she agrees to keep us indemnified of all losses, expenses, damages and costs incurred by us in respect of any misleading statements, and/or acts, and/or omissions that may be carried by him/her against us.
  2. If a member does not get the desired results as part of the membership, he/she agrees to not pursue any legal action against Dahmen Consulting OÜ or Tina Dahmen or any other member of the membership community. We cannot be held responsible for whether members choose to implement our teachings and advice, and for whether they implement them in the right way.

 

Confidentiality

  1. All members agree to keep any and all Confidential information obtained about any of the other members or Tina Dahmen confidential. “Confidential information” relates to any information concerning the business, finances, or affairs of the other members which is not in the public domain. This clause shall survive termination of the Contract.

 

General

  1. Any party that has a signed or confirmed agreement will be eligible to be reliant on these terms as caught under the Contracts (Rights of Third Parties) Act 1999.
  2. An agreement is confirmed by finalizing the application process and submitting the first monthly payment, as the agreement can be viewed from the application.
  3. The Terms and Conditions of this website shall constitute the entire agreement between you, Tina Dahmen and Dahmen Consulting OÜ and shall supersede all prior engagements, written or oral, relating to the subject matter.
  4. Should any of these terms come into dispute, they shall be interpreted under context of English Law.
  5. We reserve the right to choose to use the Courts of Estonia to govern any disputes that may arise, however dependent on the domicile of a member of a particular country, reserve the right to bring proceedings in the residence of that country.
  6. If for any reason any of the clauses contained within this agreement are deemed to be invalid in the eyes of a court in a particular jurisdiction, then we reserve the right to rely on the enforceability of all remaining terms under this agreement.
  7. We reserve the right to alter our terms and conditions. By using our website and membership area, you are automatically bound by these terms and the onus is on you to keep yourself informed of any changes that we carry out, without further notice to you.

 

In the case of a dispute, you need to submit a complaint in writing to [email protected] at Dahmen Consulting OÜ, Harju maakond, Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141